Enter your Certificate number and Zip code below and click 'Next' to continue.
If the certificate can be found and is registered to an address with the given zip code, the system will load your data to speed up the service request process. We would like to receive one overview picture and one or more detail pictures to be able to process your service request without unnecessary delays. Forgot your Certificate number? Dont worry! We will take care of your service request anyway. Just leave the certificate number field empty, enter your zip code and continue.
Example: C123456789
Your zip code will be used as control-question to protect your data
Example: J.C.M.
Example: 'de'
Your last name without prefix
Enter the street name without the number part
The street number without postfix
Example: 'A'
You'll receive status updates via email
Fill in a number where we can reach you in the daytime
Fill in a number where you can receive text messages
Select the language we may speak to you
Select your service program
Enter the model description of the furniture piece
Does the problem occur from the moment of delivery?
On how many parts does the problem occur? I.e. if you have 2 stains on the same seat, you enter 1 here. The seat represents the part here.
Describe as the problem as clear as possible. This will speed up processing your request
We would like to receive at least one overview picture and one or more detail pictures to be able to process your service request without unnecessary delays.
Service ticket complete.Please verify the data you entered below and send the service ticket to us.Data incorrect? Press 'Previous' to change the data.